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Old 12-13-2013
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Help Can't take another Prometric date

hi , i cancelled my step 1 exam within 5 days , but then i ve also paid 268 dollars to prometric for the exam , they said you can take another date with in 2 hours from the time of payment but now its been around 7 hours and i'm unable to take a date, everytime i try it says "The identification number entered was not recognized, Please try again"...so what should i do ??can some body help me.i'd be very thankful.
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Old 12-13-2013
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no reply ? come on, can any one help plz
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