Go to MyEras, and finalize the LOR author information, after that it will let you produce the coversheet (now it's called Letter Request Form), it lets you download it from Myeras and it will have all the information of the Author,
If your author is going to mail the letter, you must also produce a DSF form document submission form, you can do that in Oasis. It will also have the information of the letter author.
He/she should send the letter with both: the letter request form (coversheet) and the DSF form.
Good luck.
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