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  #1  
Old 10-21-2014
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Angry Problems with Kaplan Qbank?

Hi people,

Am I the only one having troubles (crashes, white screens and impossibility to create new tests) on Kaplan Qbank for Step 1? I wrote them asking for help and told them that my girlfriend is also experiencing the same issues and they said that "we are unable to replicate the issues you are having"

I wrote also to the technical service but still no answer. This is trully annoying because I payed for 30 uninterrupted days of Qbank
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Old 10-21-2014
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I disagree

Quote:
Originally Posted by Chessmaster View Post
Hi people,

Am I the only one having troubles (crashes, white screens and impossibility to create new tests) on Kaplan Qbank for Step 1? I wrote them asking for help and told them that my girlfriend is also experiencing the same issues and they said that "we are unable to replicate the issues you are having"

I wrote also to the technical service but still no answer. This is trully annoying because I payed for 30 uninterrupted days of Qbank
Kaplan's interface is not good UW, fonts can't be changes, and it crashes each time when next coming question has an image, chart - any type media - use Google Chrome as a Browser. Usually helps little.
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Old 10-21-2014
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Quote:
Originally Posted by citadel08 View Post
Kaplan's interface is not good UW, fonts can't be changes, and it crashes each time when next coming question has an image, chart - any type media - use Google Chrome as a Browser. Usually helps little.
Yes, I'm sick of this issues. They are so fast to pick the money but so slow to solve the problems. I'm actually using Chrome but nothing changed. Now I cannot even see my global performance, create tests or correct them.

I never expected such lack of professionality and empathy toward people's time before an importand exam.
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Old 10-23-2014
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Omg I had 60% of Kaplan Qbank completed and those mf have reset my whole Qbank!!!

Have you the same trouble?? what the hell is going on with this people??
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Old 10-23-2014
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I have the same problem.
I completed 50% of my question, but all my histories had been deleted yesterday!
I sent email to kaplan, but there are no responses...
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