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USMLE Step 1 Forum USMLE Step 1 Discussion Forum: Let's talk about anything related to USMLE Step 1 exam

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Old 07-22-2013
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Default usmleworld violation of terms and conditions

guys, please help.

its been 3 weeks since i subscribed and been using usmleworld qbank,
i didnt know that you cannot log in in 2 devices at the same time.
i never logged out of it in my computer for the day and i used to use android app when i am outside home.
and another thing is there was an accidental screenshot on my android app.

they have suspended my account and stated " If you would like to have this subscription reinstated, please reply with your written acknowledgment and confirmation that you will adhere with our terms and conditions for the remainder of the subscription duration"

and in the end of the email they mentioned, "Please reply directly to this email without deleting any part of the communication."

i have replied to their email as they mentioned.
is this what they require or should i send fax or enveloped letter.
i am so freaked out and i dont know what to do.
please help.
A honey bee visits 2 million flowers to collect 500 mg of honey. So our workload is nothing as compared to them. Be cheerful and keep working.
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