I know it is important to always show compassion in each encounter. However, I don't think we can just keep saying "I am sorry to hear about that". In special cases, we have to say something different, right?
For example, in a sexual assault case. If the SP looks sad, depressed and keeps silent. What we should say at the beginning to show compassion and to make her start talking?
Or, in a Wet Bed case. Since it is an "isolated symptom", I don"t think it is appropriate to keep saying to the mother "I am so sorry to hear....". What we should say to show compassion to the mother?
Thanks.
For example, in a sexual assault case. If the SP looks sad, depressed and keeps silent. What we should say at the beginning to show compassion and to make her start talking?
Or, in a Wet Bed case. Since it is an "isolated symptom", I don"t think it is appropriate to keep saying to the mother "I am so sorry to hear....". What we should say to show compassion to the mother?
Thanks.