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USMLE Step 2 CS Communication Skills Step 2 CS Communication, Spoken English Proficiency, Language and Interpersonal Skills Discussion forum. CIS and SEP components of the USMLE Step 2 CS Exam.

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Old 12-29-2011
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Question How to show Compassion in different CS Cases?

I know it is important to always show compassion in each encounter. However, I don't think we can just keep saying "I am sorry to hear about that". In special cases, we have to say something different, right?

For example, in a sexual assault case. If the SP looks sad, depressed and keeps silent. What we should say at the beginning to show compassion and to make her start talking?

Or, in a Wet Bed case. Since it is an "isolated symptom", I don"t think it is appropriate to keep saying to the mother "I am so sorry to hear....". What we should say to show compassion to the mother?

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Old 12-29-2011
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Default Some compassion tips for your CS

You can try some others like:
  • That must be very frustrating for you, we'll do our best to relieve your pain..
  • This must have been a bad experience for you, we'll try to work things out together ...
  • I understand the severity of your pain, that must be very painful, I'll do some work ups and then give you a medicine to relieve the medicine right away.
  • Undoubtedly, it's a frustrating experience for your child to be wetting the bed so frequently, but I want to reassure you that this is an isolated symptom and it does not look pathological.
You can use the same sentence again and again with all the SPs, remember that SPs do not talk to each other, so they wouldn't know that you have used the same sentence over and over.

Also, more importantly, is not the sentence itself, it's the way you say it. You have to have a facial expression showing concern and compassion and that you really care about the patient, also body language plays important part.

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The above post was thanked by:
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CS-Communication, CS-Language

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