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Old 07-19-2012
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Communication CS Telephone Cases (Encounters)

Is it true that the telephone encounters in the CS last 15 min, not 10 min, and we don't need to pick up the phone to put it to our ear, just need to push the button, right?

Thanks
soso
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Old 07-20-2012
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There's no CS encounter (Telephone or not) that last 10 minutes. All cases are 15 minutes each.

They cannot make the Telephone case duration different from others because you and 11 other candidates will be rotating on the same 12 cases, so they cannot make one case shorter than others!

Yes. There's a Yellow speaker button, press it to start talking (hands free), this will allow you to jot notes.

The physical examination part of the Patient Note in a Telephone case should be left blank.

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Old 01-21-2013
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How to initiate conversation in telephone cases? I guess I need to get the person's name/identity.. but how?
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Old 01-23-2013
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Any suggestions please??
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Old 01-29-2013
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Quote:
Originally Posted by docwedsengr27 View Post
How to initiate conversation in telephone cases? I guess I need to get the person's name/identity.. but how?
The first thing you need to do is confirm the patient's name (it will be at the door sheet) and then introduce yourself. You can then continue to ask about the complaint (which will also be given at the door sheet) and from then on you can ask more thoroughly about it, following one of the several mnemonics given for the questioning.

Hope this helps
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