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Postpone the tests to later

3K views 1 reply 2 participants last post by  StepTaker 
#1 ·
The patient with palpitations asks if you can delay the tests to sometime later on.

 
#2 ·
First ask why he/she wants to delay the tests.

Then accordingly you act.

If the patient is in a hurry to catch up with some other appointments, you can tell him/her, that we have to do these tests in order to reach a diagnosis.

If the patient is just afraid of venous puncture, you can say that we'll put anesthetic cream and we'll try to make it as painless as possible.

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