I want to ask you about my verification ....i send them my papers for Request a Permanent Validation Sticker for a Standard ECFMG Certificate
but they answered I am not eligible to request a permanent validation sticker
You don't need to apply for a permanent validation sticker. This permenant validation sticker has been created in 2004 because before the ECGMG certificate was having an expiration date and so people started to have licensing problems when they reached the expiration date.
Since the 2004 the new standard ECFMG certificate has no expiration date and nobody ever needs the permanent validation sticker.
To get your standard ECFMG certificate you need to pass USMLE Step 1, USMLE Step 2 CK, and USMLE Step 2 CS, and get your medical education credentials verified by the ECFMG.